495Denim.ae (“we”, “our”, or “us”) is committed to protecting your privacy in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and related regulations. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website.
1. Information We Collect
When you interact with our website, we may collect the following types of personal data:
- Personal Identification Information: Full name, email address, phone number, shipping address, billing address.
- Payment Information: Payment card details (via secure third-party processors only).
- Order Details: Product preferences, order history, delivery instructions.
- Usage Data: IP address, browser type, pages visited, and session duration.
- Marketing Preferences: Newsletter subscription and communication choices.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill orders placed through our website.
- Manage payments and prevent fraudulent activity.
- Communicate order updates, customer service, and delivery logistics.
- Send you promotional emails (only if you opt-in).
- Improve our website, services, and customer experience.
- Comply with applicable UAE laws and regulations.
3. Legal Basis for Processing
We process your personal data based on the following lawful grounds:
- Your consent (e.g., for marketing communications).
- The need to perform a contract (e.g., when fulfilling an order).
- Our legal obligations under UAE law.
- Our legitimate interests in operating and improving our business.
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Payment gateways (e.g., Stripe, Checkout.com) for processing transactions.
- Delivery partners (e.g., local couriers) to ship your order.
- IT service providers for hosting and website functionality.
- Government authorities when legally required under UAE law.
All third-party providers are contractually obligated to safeguard your data.
5. Data Retention
We retain your personal data only for as long as necessary:
- To fulfill the purposes outlined above.
- To comply with legal, tax, or regulatory obligations in the UAE.
- To resolve disputes and enforce our agreements.
6. Your Rights Under UAE Law
You have the right to:
- Access your personal data.
- Correct or update inaccurate information.
- Request deletion of your data, where legally permitted.
- Object to or restrict processing under certain conditions.
- Withdraw consent (where processing is based on consent).
To exercise your rights, please email us at info@495denim.ae.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust cookie settings in your browser or via our cookie banner.
8. Data Security
We implement strict technical and organizational measures to protect your data, including HTTPS encryption, secure payment gateways, and access controls.
9. International Transfers
If your personal data is transferred outside the UAE (e.g., to cloud servers or service providers), we ensure that adequate protection measures are in place in accordance with UAE data protection regulations.
10. Children’s Privacy
We do not knowingly collect data from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Last Updated” date. Continued use of our site after changes indicates acceptance.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
495 Denim Trading L.L.C
Email: info@495denim.ae
Website: www.495denim.ae
Location: 1406-56 Regal Tower, Business Bay Dubai